October 2005
The Travel Bug - Issue 5
World’s Largest Hotel Chain Adding Virtual Tours
Best Western International launched its 360-degree “virtual
tour” program for each of its 2,400 North American properties. The world’s largest hotel chain says all properties
by next summer will be able to offer five distinct virtual tours of every property in the US, Canada and the
Caribbean. Each property will have a 360-degree display of the hotel’s exterior, a standard guest room and other
areas such as pools, meeting rooms and restaurants. Best Western says this initiative was launched because of the
growing importance of visuals. Said David Kong, president and CEO for Best Western: “With nearly half of our
bookings originating online, it’s critical that we provide consumers with the information and images they need and
want to make decisions.”
In the past year, bookings on the company’s Web site have
risen nearly 48%, he added. On average, the site has been booking $1 million in revenues per day since last
January. “We expect the virtual tour feature to provide us with a distinct advantage in the mid-scale market and to
propel the growth of our online revenue even further,” said Mr Kong. (Source: Travelmole News
01/09/2005)
Sydney Goes After Indian
Tourists
The city’s tourism business leaders have established two new
forums aimed at rapidly increasing visitation from India. Sydney is hopeful of attracting some of the 200 million
Indians who now have the means to travel internationally. “Last year we welcomed 42,500 Indian visitors to NSW [New
South Wales] and they provided a A$68.5 million boost to the NSW economy,” Tourism NSW executive director and
general manager John O’Neill said in a release. “Current tourism forecasts are for 200,000 Indian visitors to
Australia each year within 10 years but with a strong, early focus on two-way trade in tourism and business we
believe Sydney and Australia can do much better from this massive market.”
The NSW India Travel Industry Forum and the NSW Tourism,
Travel, & Hospitality Chapter of the Australia-India Business Council (AIBC) have been established to
capitalize on the market’s potential. “Tourism is a massive bilateral opportunity for NSW and India, and the
successful launches have demonstrated how we can all work together for mutual benefit,” Neville Roach, chairman of
the AIBC, said. O’Neill said the challenge was not only growing tourism but developing new products and having the
right customer service. (Source: eTurbo News 21/09/2005)
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